ALPACA COAT CARE GUIDE

With proper care, your coat will retain its shape, texture and beauty over time. A few simple precautions will help keep it in excellent condition, ready to accompany you on every occasion.

IN YOUR CLOSET

Whenever possible, store your coat on a hanger. Choose a sturdy hanger with wide, contoured shoulders to help preserve the garment’s silhouette.

Ensure there is enough space for the coat to hang freely, without the hem folding or resting against another surface. Leave  space between garments to prevent compression.

Store your coat in a cool, dry, well-ventilated place, away from moisture and sunlight. To protect it from dust, use the breathable garment bag provided with your purchase.

WHILE TRAVELING

Whenever possible, transport your coat in a garment bag, keeping it on a hanger. If packing it in a suitcase, fold it carefully with the lining facing outward to protect the outer fabric. 

Place it on top of your belongings, away from heavy items, and avoid sharp creases or excessive pressure. Upon arrival, hang your coat in a space where it can fall freely and regain its natural shape and drape.

BEFORE A SPECIAL OCCASION

If your coat develops light creases after traveling or being stored folded, hang it approximately two days before wearing it. This will allow minor wrinkles to relax naturally.

Avoid using an iron or steamer directly on the garment, as heat and moisture may affect the texture or finish of certain fibers. If the creases persist, contact us for guidance on the appropriate care for your piece.

PRESERVING IT'S TEXTURE

If the fibers appear slightly out of place, use a brush specifically designed for the type of fabric. Brush gently in the direction of the natural fiber, taking care not to apply excessive pressure.

Avoid spraying hairspray or other cosmetic products directly onto the fabric. If a stain occurs, do not rub the area or attempt to treat it with cleaning products yourself. For professional cleaning or ongoing care, please contact us to learn more about our garment care service.

MAINTENANCE

If you purchased your coat through our website or flagship boutique, you are eligible for our garment maintenance service. To arrange your service, please contact us via WhatsApp. Please allow 3 to 7 days for maintenance.